WMS’s Focus on Parts & Service

WSM  offers our customers a full parts and service team.  WSM parts and service departments have many years of knowledge and dedications to assist with replacement parts and service assistance for our past and current builds. Manuals, parts breakdowns, and ability to manufacture most of the demanded items ensures decades of use out of our machines.   

Director of WSM’s Parts & Service

WSM recently announced the appointment of Dan Garrett as Director of WSM’s Parts & Service. Dan has worked for WSM  for over 22 years and brings a vast amount of experience to this expanded role. “We consistently hear from our customers how important quick response for parts and service is to them,” said Mark Lyman, president of West Salem Machinery, “We want to ensure that our commitment is well understood by the industry and have further invested in our Parts and Service group by formally separating them from any new equipment responsibilities and adding personnel.”

Emphasis on customer service

“WSM has always placed an emphasis on customer service,” said Dan Garrett, Director of Parts and Service, “but now we have an additional push to ensure that our customers, and even customers who may have other brands, are being helped and serviced in an expeditious fashion. With over 43 years of combined experience at WSM, our Parts and Service team is here to help with replacement parts and service assistance for our past and current builds. Manuals, parts breakdowns, and ability to manufacture most of the demanded items ensures decades of use out of our machines. Just contact us.”

Contact Dan or any of our other dedicated team members:

Dan Garrett – Director – Parts & Service - email Dan

Darren B – Inside Parts Sales - email Darren

Bill B – Inside Parts Sales- email Bill

Cory S – Service - email Cory

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