WSM’s Focus on Parts & Service

WSM  offers our customers a full parts and service team.  WSM's parts and service department has many years of knowledge and dedication to assist with replacement parts and service assistance for our past and current builds.    

Frequently Asked Grinder Maintenance Questions

Keep your Grinder and Wood Hog operating at peak performance, producing top quality fiber, and extending the operating life of the machine with regular inspection and maintenance.  We’ve put together a list of the most Frequently Asked Questions we get about maintaining our Grinders and Hogs.

VIEW THE GRINDER MAINTENANCE FAQs

Director of WSM’s Parts & Service

WSM recently announced the appointment of Dan Garrett as Director of WSM’s Parts & Service. Dan has worked for WSM for over 22 years and brings a vast amount of experience to this expanded role. “We consistently hear from our customers how important quick response for parts and service is to them,” said Mark Lyman, president of West Salem Machinery, “We want to ensure that our commitment is well understood by the industry and have further invested in our Parts and Service group by formally separating them from any new equipment responsibilities and adding personnel.”

Emphasis on Customer Service

“WSM has always placed an emphasis on customer service,” said Dan Garrett, Director of Parts and Service, “but now we have an additional push to ensure that our customers, and even customers who may have other brands, are being helped and serviced in an expeditious fashion. With over 48 years of combined experience at WSM, our Parts and Service team is here to help with replacement parts and service assistance for our past and current builds. Manuals, parts breakdowns, and ability to stock and supply most items ensures decades of use out of our machines. Just contact us.”

Contact Dan or any of our other dedicated team members:

Dan Garrett – Director – Parts & Service - email Dan

Darren B – Inside Parts Sales - email Darren

Bill B – Inside Parts Sales- email Bill

Cory S – Service - email Cory

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