Greenway Recycling Case Study

Bringing an innovative approach to solving our customer’s problems

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Man from Greenway Recycling standing next to a WSM product
Man from Greenway Recycling standing next to a WSM product
WSM equipment in use at Greenway Recycling Center

At the Portland, OR based Greenway Recycling, developing personal relationships is the key to building a lasting partnership.

“I’m a strong believer in building relationships with people face-to-face,” says cofounder Terrell Garrett. “I really enjoy the idea that there could be a personal relationship so I know who to call.”

As a customer of West Salem Machinery for 12 years, with Wood hogs and other machines, Garrett knows that when his business needs helps, WSM will be ready to answer the call. Says Garrett, "I enjoy the relationship I’ve developed with West Salem.”

Thanks to the working relationship developed by both Greenway and West Salem Machinery, both businesses benefited by applying an innovative approach to find a solution to a common problem. “West Salem has been great to work with, and we have done some innovative things together,” says Garrett. “It’s been a great working relationship. When everything went crazy, West Salem stepped up.”

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